2018 Annual Report

Proud to Accomplish—Excited to Grow

As PMI approaches its 50th anniversary, we think it is worth pausing to reflect on what this impressive milestone represents for our organization, our membership and our profession.

Over nearly five decades, we have succeeded in setting a standard of excellence that has elevated and defined project management. We have consistently grown our worldwide membership, enhanced our global brand equity and delivered unique value to millions of stakeholders.

We have also inspired a spirit of collaboration and engagement across continents and organizations that has advanced our profession, our colleagues and our contemporaries. We are excited that these trends continue to strengthen our global community. Looking inside this Annual Report, especially the “At a Glance” section, you will see evidence of our growth – both in numbers, but also in the value our stakeholders derive from our various programs and products.

We also recognize the landscape is changing at increasing speed. Disruption, competition and new technologies—particularly artificial intelligence (AI)—continue to change expectations around how organizations operate and how work gets done. No organization is immune, and organizations that succeed must adapt to the new ways of doing work. We are actively going through our own transformation, building the capabilities and competencies to take us well into the future.

PMI continues to be a thought leader in the profession. This year, our PMI Thought Leadership Series® focused on disruption and change. These reports actively assist project professionals in addressing the challenges related to rapidly changing conditions. We are providing a roadmap for project leaders worldwide to evaluate and improve their project management technology quotient (PMTQ). For example, we are helping ensure our global network of nearly three million stakeholders remains well-positioned to thrive in a world that requires professionals to adapt to continually shifting market demands.

While some fear that AI and other technological advances will result in job losses in our profession, we see great opportunities for project managers. We are convinced that project management will become an even more essential part of any organization’s ability to be effective, competitive and agile.

As we celebrate and reflect on many achievements, PMI will continue to develop innovative ways to meet the evolving needs of our members. We are extremely bullish about our profession and our growth prospects, and we look forward to continuing to work with our dedicated team of staff and volunteers to further enhance our profession.

2018 PMI Board of Directors

Caterina La Tona, PMP, PfMP, Chair

Made Possible by a Project Manager: Innovation, Transformation, Progress, Advancement, Social Good

We are transforming to invent the professional association of the future.

PMI is redefining what it means to be a professional association, while staying true to our roots. Taking a closer look at the individuals who practice project, program and portfolio management, we intend to understand their needs more deeply and develop the capability to respond to their expectations more quickly.

The heart of PMI’s strategy is ensuring that we deliver individual value to our most important stakeholders throughout their careers. Irrespective of industry or geography, PMI intends to provide significant support at key inflection points in our customers’ professional journeys, from their first interaction to their retirement from the profession.

PMI is embarking on a transformation with an ongoing commitment to our stakeholders: to advance and advocate for the project management profession with the support of our global volunteer network. The Board of Directors supports PMI’s strategic choices because we know that when we deliver value, we remain relevant. And when we are relevant, we continue to grow. That is the best way to secure the Institute’s success for the next 50 years.

PMI’s aspiration—empowering people to make ideas a reality—focuses on our customers and the Institute’s ability to help them achieve their ideal future. We realize that, to be successful and achieve our goals, we need to empower stakeholders to commit to amazing results and help them make those results a reality.

• Project Management Impact
• Professionalism
• Volunteerism
• Community
• Engagement

In 2017, PMI shared a promise to redefine what it means to be a professional association, and to support individuals who practice project, program and portfolio management in becoming indispensable within their organizations. We recognized an opportunity to better provide our stakeholders with significant support at key points in their career journeys in today’s competitive, fast-paced work environments.

We went directly to the market to engage in conversations with project, program and portfolio managers and used that information to create a sharpened strategic focus. We are committed to customer centricity and are driven by an agility to sense and respond to market needs. We are working to empower people to make ideas a reality, leveraging our three pillars of the transformation – strategic focus, customer-centricity and organizational agility – to be the association of the future.

In 2018, much of our transformational work was focused on strengthening our capabilities as a foundation for future work. Some of our achievements included:

• Designed approach to customer experience, products, Go-To Market, activation of customer segmentation
• The establishment of a Transformation Management Office to ensure the strategic alignment and integration of all of our projects
• The launch of PM Basics, an online Certified Associate in Project Management (CAPM)^® certification prep course, and PM Edge^™, a resource for professionals who are new to project management to learn the language and become more trusted and credible teammates

We’ve had tremendous growth and progress in areas including strategy, application development, data and analytics, innovation, content, organizational change management, and culture. After completing initial conceptualization and design phases in many of our transformational projects, our energy will now transition to optimizing the products and services that we offer – from membership to certifications to our standards – whether by honing our current offerings or introducing new products to market developed by us or through strategic partners.

As our transformation journey continues, our stakeholders can expect to see faster, more flexible approaches that make project management and related ways of working more relevant in today’s changing business landscape.