“Agile transformations are often underestimated in time and effort. Applications and software engineering leaders need to combine the experience of outside agile coaches with the cultural sensitivity and organizational knowledge of internal coaches to ensure agile transformation success.”

According to Gartner report, applications and software engineering leaders:

• “Incorrectly believe they can drive agile transformation alone, so they undervalue the experience of the agile coach."
• “Often rely solely on external agile coaches in limited engagements. This approach fails to take advantage of transitioning long-term employees into coaches, as these employees will be fully aware of the company culture.”
• “Have limited knowledge of the agile coach role, so they don’t understand how agile coaches can help the organization.”

Gartner, How to Build an Agile Coaching Team That Drives Your Agile Transformation, 20 September 2021, By Bill Blosen, Akis Sklavounakis

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