Project Management Institute

Organizational Change Management at Work in the Global Pharmaceutical Industry

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In 2009, after undergoing a merger and appointing a new CEO, global healthcare company GSK, in London, UK, decided to adopt a new organizational approach to change. To accomplish this, it launched the Accelerating Delivery and Performance (ADP) program, which combines approaches derived from project management as well as Organizational Development (OD) and Lean Six Sigma (Lean Sigma). By taking sections from each of these disciplines, GSK was able to create an approach that could sufficiently support its ambitious strategy.