- Live Class
How to Capture Customer Requirements and Develop Project Scope
Learn techniques to capture and manage requirements, prevent scope creep, and deliver successful projects every time.
Offered at the following events: see registration for course dates
- 17—18 June 2026, Orlando, FL
- 22—23 July 2026, Virtual
- 26—27 October 2026, Washington DC
- LevelIntermediate
- PDUs14
- Duration2-Day Training
Save more while it lasts
Snag early bird prices when you register before the training date. See time and pricing details.
Overview
How can you better satisfy your customers’ needs, manage their expectations, banish scope creep, and assure project success? By capturing correct and complete project requirements!
This popular training provides pragmatic techniques for capturing, specifying, and managing requirements as part of a successful requirements management process. You will increase your skill in speeding delivery of the right solution and develop insights that can help you delight your customers with innovative solutions. It is rich with examples that will help you recognize good practices. You will learn fundamental concepts and practices through a step-by-step case study exercise. This training is applicable to any kind of project, not just software and systems.
Related Topics
- Business Skill Enhancement
- Requirements Management
- Scope Management
What You'll Learn
Upon completion of this training, learners will be able to:
- Identify techniques for capturing both spoken and unspoken requirements.
- Ask better questions and ask them more effectively.
- Recognize characteristics of high-quality written requirements (customer centric, organized, verifiable, traceable, complete, etc.)
Learn more about the expert instructor(s) for this training.
Training Schedule
Expand AllPDU Breakdown
Maintaining a certification? Earn professional development units (PDUs) toward renewal while building valuable skills in this live training course.
Total PDUs
Business Acumen
Ways of Working
Power Skills
Registration Rates
Don't miss out on special rates when you register before the early bird date. Also enjoy exclusive pricing as a PMI member!
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PMI Agile Certified Practitioner (PMI-ACP)®
2+ years of experience
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About the Instructor(s)
Jeff Panning, PMP
Jeff Panning has been leading organizational change throughout his career. He has led the shift of systems, behaviors, activities, and habits from the current state to the future state for the variety of organizations in which he has worked. He has done this with a collaborative, open, and supportive approach.
He earned his PMP in 2003 after learning about PMI, the PMBOK, and the beauty of structured project management. This was a vast improvement as compared to his methods over the first 10+ years of his career. He led various types of internal projects like IT infrastructure, client facing ecommerce, and business system improvements/upgrades. He later led projects across engineering disciplines for external clients. He currently manages a team of custom software developers and is working with them to reinvent their processes, procedures, and tools to support company growth goals.
Jeff is the former president of the PMI Western Lake Erie Chapter in Toledo, Ohio. He currently serves as the chapter’s VP of Communications. Jeff earned both his BBA and MBA from the University of Toledo.
