Teaming For Quality

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Never again will project management practitioners have to wonder how to change traditional committees into quality focused, horizon-expanding engines of change! This book links teaming principles, applications and practices with remarkable power and clarity to ready-today/use-today/internalize-today. This wonderfully resourceful book is constructed around two distinct, but closely interrelated, disciplines: quality management and project management. It provides step-by-step techniques for addressing every conceivable kind of issue. Appendices that offer 32 teaming principles and a control systems theory, as well as Shuster's PIC-Process for Innovation and Consensus, serve as foundations for his ethically based approach to participatory management.

Table of Contents:

I. The Romance of Management
II. Corporate Culture: The Alien's Garden
III. The Agony of Change
IV. Quality and Project Management: Sibling Rivalry
V. Teaming Philosophy and Theory: The Process for Innovation and Consensus Model
VI. Putting Principles Into Practice
VII. Informal Teaming: Romance Revisted